GreenPan Frost is the easiest and fastest way to make tasty frozen treats at home. Learn the ins and outs of this groundbreaking Ice Cream & Frozen Drink Maker.
GreenPan Frost is the easiest and fastest way to make tasty frozen treats at home. Learn the ins and outs of this groundbreaking Ice Cream & Frozen Drink Maker.
Your one-stop reference for all your Frost needs.
GreenPan Frost is the easiest and fastest way to make tasty frozen treats at home. Make easy creamy milkshakes, frozen cocktails, classic soft serve, healthy protein smoothies, cola slushies, refreshing frozé, fruity sorbet, and so much more.
Creating a delicious frozen cocktail is easy with your Ice Cream & Frozen Drink maker!
Quick and easy answers to your go-to questions.
Have an issue with your Frost? Let us help you figure it out.
See Full Care & Use Guide
| Issue | Cause | Solution |
|---|---|---|
| After the frozen treat is made, it is difficult to remove the bowl. | There may have been water in the mixing bowl before the unit was started, creating ice behind the bowl. | Wait 10 to 15 minutes for the unit to thaw before trying again. |
| Your frozen treat is too grainy | There is too much water in your recipe. | Increase milk, cream, or sugar ratio. |
| Machine Displays “EEE” message | Incorrect ingredient amount or sugar ratio | Increase ingredients to a minimum of 24 oz or ensure there is enough sugar in your mixture. |
| The machine stops working | Poor exhaust and high internal temperature | Ensure the product is at least 20 cm from the wall for proper air circulation. Wait 10–15 minutes and try again. If the issue persists, contact customer service. |
| The recipe is not freezing on spiked slushie mode | High alcohol or sugar content. | Make sure the alcohol percentage is not over 16%—a higher alcohol content will make the recipe difficult to freeze. |
| The recipe is not freezing on Slushie, Soft Ice Cream, and Milkshake mode | High sugar content or overfilled mixing bowl | Dispense some liquid and replace with water or liquid without sugar. Too much liquid causes longer freezing and overflow. Contact customer service if needed. |
| Loud sound while product is running | Too little ingredients in the mixing bowl | Ensure enough ingredients are in the bowl. The blade will squeak if too little. On cool mode, add more base or dispense remaining liquid. |
| Debris on cooling rod | Use over time and not immediately cleaning after use. | Use the bristle cleaning brush provided or a damp cloth to remove debris from the cooling rod. |
| Extrude head gaskets lost or broken | Use over time | Two replacement gaskets are included. Slide onto the extrusion head slots. Contact customer service if unresolved. |
| Contents not extruding on slushie or sorbet mode | Swirl extrude cover accessory on product | For dense water-based recipes, remove the swirl extrude cover. If issue persists, contact customer service. |
With a built-in chiller, Frost makes frozen treats easy. No freezer, no wait – just mix, pour, and chill. With 6 different modes and 7 textures, you'll have full control.
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GreenLife started with one goal in mind: to bring healthy cooking within everyone’s reach. We’re dedicated to making every meal a little fresher, a little healthier, and a little better.
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