GREENPAN REWARDS PROGRAM
TERMS AND CONDITIONS OF PARTICIPATION
The following are the Terms and Conditions of Participation (the “Terms”) for the GreenPan™️ Rewards Program (the “Program”). By participating in the Program, you are agreeing to be bound by the Terms. If you do not agree to all of the Terms, do not participate in the Program.
SECTION 7 REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
• 1. Eligibility and Overview.
a. The Program is offered at the sole discretion of The Cookware Company Australia Pty Ltd (the “Company”, “we”, or “us”). The Program is available to individuals for their personal use only and is limited to one account per individual. Corporations, associations, or other groups may not participate in the Program. Individuals who are residents of the Australia (including its territories and possessions), over the age of 18 years or older, who provide and maintain a valid email address are eligible to become members, and who can form legally binding contracts are authorized to participate in the Program.
b. By joining the Program and becoming a Program member, you (individually and collectively, “you,” “your,” or “Member”) acknowledge that you have read, understood, and agree to be bound by these Terms.
c. These Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for products or services. By enrolling in the Program, you also agree to be bound by our Privacy Policy and our website Terms of Use, which are incorporated herein by reference. If you do not agree to these Terms, our Privacy Policy, and our website Terms of Use, you cannot participate in the Program. The Program is void where prohibited by law.
d. The Company may revise any provision of these Terms or any policy, FAQ, or guidelines related to the program in whole or in part at any time and in its sole discretion by (a) posting the revised provision so that it is accessible to Member on the Site, or (b) notifying Member of the revised provision in an email message or other notice sent to Member at the address for Member in the Company’s records. Any such revision will be effective immediately upon the earlier of such posting, sending such email message or five days after such notice is placed in regular mail, with postage prepaid, as set forth in this Section. Member is responsible for periodically checking these Terms on the Site for revisions to these Terms. Your participation, or continued participation, in the Program and/or redemption of Program benefits is considered acceptance of these Terms and any modifications thereof.
• 2. Enrollment.
a. Eligible individuals may enroll in the Program only by visiting greenpan.com.au (the “Site”) and following the prompts to create a customer account on the Site. The Company reserves the right in its sole discretion to decline eligibility to any person or to terminate any person’s participation in the Program. Members must provide true, accurate, and complete information, and are solely responsible for maintaining the accuracy of such information and for updating it as required.
b. Only one Program account may be associated with a single email address. In the event of a dispute over ownership of the Program membership account, the member will be deemed to be the authorized account holder of the email address submitted at the time of enrollment. For purposes of these Terms, the “authorized account holder” is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization that is responsible for assigning email addresses for the domain associated with the submitted email address.
• 3. Program Benefits.
a. Tiers. The Program is a way in which we reward our loyal customers for making Eligible Purchases (defined below) and/or taking other Program related actions. There is one tier of membership (each, a “Tier”) : GreenPan Member. Tier enjoys a variety of Program benefits made available from time to time in the Company’s sole discretion. Current information on Tier eligibility and benefits is available on the Program page.
b. Earning Points. Members receive 1 point for every $1 spent on Eligible Purchases, or by taking certain other Program actions as described on the or as may be published through other media. “Eligible Purchase” means a purchase of goods on the Site while you are signed in to your online account for personal, family and household purposes. The following are expressly excluded from the definition of “Eligible Purchase”, and points will not be earned on: purchases of the Company’s goods from sources other than the Site, returns, refunds, replacement items, sales tax, discounts, shipping charges, credit adjustments, any purchase using store credits, unauthorized or fraudulent charges, purchases that violate these Terms or any other agreement between you and the Company, delivery fees, and any other excluded charges specified by the Company from time to time. Unless specifically determined by the Company in its sole discretion, the Company does not award or issue retroactive points for any reason (i.e. you forget to log into your account when ordering goods).
c. Adjustment to Points Balances. Rewards and points earned through the Program have no cash value, are non-transferable, and you have no property rights in or to Rewards or other Program benefits. Points will be added to your Program account as soon as practicable after completion of an Eligible Purchase, typically around thirty (30) days after the Eligible Purchase. The Company may deduct points from Members’ points balance for returns, cancellations, or charges that do not remain Eligible Purchases. For clarity, when Members return or cancel an Eligible Purchase, the points from the original Eligible Purchase will be deducted from the Member’s account. The Company will not be liable for discrepancies, inconsistencies or errors in Member accounts and/or redemption of any points or Program benefits not caused by the Company.
d. Redeeming Points. Points may be redeemed for offers and rewards made available from time to time by the Company on the Site (“Rewards”). To redeem offers and rewards, you must have accumulated the minimum number of points established by us for a particular benefit. Points have no cash value and may never be exchanged for cash. To use your points for Rewards, you must be logged into your account on the Site. Rewards issued in the form of Site credit may not be applied to certain types of purchases, like sale merchandise. Only one (1) Reward may be applied to each order on the Site, and you may not redeem multiple Rewards on a single order regardless of your points balance or the available Rewards shown. Shipping and handling fees and/or taxes may apply to any purchases made through the Program. If you return an item that was purchased using a reward, you will be refunded only the amount paid after reduction from the Reward, and points used will be refunded to your points account. Rewards are available while supplies last, and substitutions may be made by us in our sole discretion. If your order is not completed for any reason, any Rewards will be removed from your cart and may no longer be available. You are not required to redeem your accumulated points or Rewards.
e. Program Benefit Changes. We reserve the right to change Program benefits and Rewards, how you reach each Program Tier, how you earn points, and how we evaluate and reward your Eligible Purchases and/or other Program activity. We reserve the right to place limits on the number of purchases or activities that are eligible for the Program and/or for any given Tier or point level, the number or types of Rewards or benefits you may receive or earn in any given Tier or any given point level, in a given time period or for the duration of the Program or any combination thereof.
f. Account Adjustments. If you have concerns that a purchase or other activity was not properly applied to your account, you should notify Customer Service via email located at https://greenpan.com.au/pages/customer-support . Your email should specify the name and email address associated with the Program, the date of the Program activity, and the issue(s) you encountered.
• 4. Communications.
a. Program Emails. By enrolling in the Program, you will be automatically subscribed to receive, and consent to receiving, the Company’s Program-related emails and SMS.
b. Opt-Out. You may opt out of receiving these emails at any time by following the instructions provided in the email or as otherwise provided in the Company’s Privacy Policy, but emails related to the administration of your membership in the Program will still be sent, for example a new points acquisition email, a redemption confirmation email, a profile update email etc. If you terminate your Program membership, you will no longer receive Program-administration related communications.
• 5. Termination and Modification.
a. The Program is offered at the Company’s sole discretion, and may be cancelled, modified, restricted, or terminated at any time. Such actions may affect the Program in whole or in part, including these Terms, the FAQs, or any specific aspect or feature of the Program. Such actions may reduce the value of rewards or benefits already accumulated or earned, or your ability to redeem previously accumulated rewards or benefits.
b. Members may cancel their membership at any time by emailing Customer Services via the email address located at https://greenpan.com.au/pages/customer-support . If you cancel your participation in the Program, you will no longer earn points and you will forfeit your unused points. If you decide to enroll in the Program again in the future, previously forfeit points will not be reinstated to your account.
c. At any time and without advance notice, we reserve the right to suspend or terminate your account and/or your participation in the Program if the Company, in its sole discretion, determines that you have violated these Terms or that any use of your account is unauthorized, deceptive, fraudulent, unlawful, detrimental to the Company or its interests, or otherwise appears to be in a manner inconsistent with these Terms or the purposes of the Program. In the event that your account and/or your participation in the Program is terminated, all accrued Points in your account will be immediately void and forfeited without compensation, and you will be ineligible for future participation in the Program. The Company’s failure to insist upon or enforce each Member’s strict compliance with these Terms will not constitute a waiver of any of its rights. Any decision the Company makes relating to termination or suspension of any Member’s participation in the Program in accordance with these Terms shall be final and binding in all respects. If we suspect illegal activity, fraud, misrepresentation, abuse, or violation of these Terms, we also have the right to take appropriate legal action, in our sole discretion.
• 6. Disclaimer of Warranties; Limitation of Liability.
a. THE PROGRAM IS MADE AVAILABLE TO MEMBERS “AS IS” AND WITHOUT ANY WARRANTY OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE GENERALITY OF THE IMMEDIATELY PRECEDING SENTENCE, THE COMPANY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING ANY WARRANTY OF NON-INFRINGEMENT OR IMPLIED WARRANTIES (INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). Some jurisdictions do not allow limitations on implied warranties, so the above limitation may not apply to you.
b. NEITHER THE COMPANY OR ITS AFFILIATES, PARTNERS, OR LICENSORS WILL BE RESPONSIBLE OR LIABLE IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY WHATSOEVER FOR ANY (A) INTERRUPTION OF BUSINESS; (B) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE PROGRAM; (C) DATA NON-DELIVERY, LOSS, THEFT, CORRUPTION, DESTRUCTION, OR OTHER MODIFICATION; (D) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF USE OF ANY REWARD OR BENEFIT OF THE PROGRAM; (E) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE; (F) ANY INACCURACIES OR OMISSIONS IN PROGRAM CONTENT; OR (G) EVENTS BEYOND THE COMPANY’S REASONABLE CONTROL.
c. THE REMEDIES DESCRIBED IN THIS AGREEMENT, INCLUDING THE TERMINATION OF YOUR MEMBERSHIP IN THE PROGRAM, ARE YOUR SOLE AND EXCLUSIVE REMEDIES WITH RESPECT TO THE PROGRAM. NEITHER COMPANY NOR ANY OF ITS AFFILIATES WILL BE LIABLE TO YOU OR ANY THIRD PARTY WITH RESPECT TO THESE TERMS, THE PROGRAM, OR OTHERWISE FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) RELATED TO THE PROGRAM OR YOUR PARTICIPATION THEREIN, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT IN THE CASE OF GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, IN NO EVENT WILL ANY LIABILITY OF THE COMPANY AND ITS AFFILIATES WITH RESPECT TO THE PROGRAM, THE SITE, THESE TERMS, OR OTHERWISE EXCEED THE LESSER OF (A) ALL DIRECT DAMAGES ACTUALLY INCURRED BY MEMBER OR (B) $100. Some jurisdictions do not allow limitations or exclusions of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.
d. THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION 6 WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF YOUR MEMBERSHIP IN THE PROGRAM.
• 7. Mandatory Arbitration and Class Action Waiver. All disputes and claims relating in any way to the Program, these Terms, your membership, or the relationship between the parties will be resolved in accordance with our Terms of Use. THESE TERMS ARE SUBJECT TO MANDATORY ARBITRATION AND A CLASS ACTION WAIVER DESCRIBED IN SECTION 16 OF THE TERMS OF USE. THIS REQUIRES YOU TO SUBMIT CLAIMS TO BINDING INDIVIDUAL ARBITRATION UNLESS YOU OPT OUT AS DESCRIBED IN SECTION 16. PLEASE CAREFULLY READ OUR TERMS OF USE.
• 8. Governing Law. All matters arising out of or related to these Terms are governed by and construed in accordance with the laws of Victoria, Australia without giving effect to any choice or conflict of law provision or rule (whether of the State of Victoria or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Victoria.
• 9. The personal information collected from you in connection with the Program, including without limitation purchases made in connection with your Membership or account information, will be used and disclosed by us in accordance with the Privacy Policy. By enrolling in the Program, each Member consents to the release of information to selected third parties to carry out the Program, as further detailed in the Privacy Policy.
• 10. For information about the Program and your membership, contact Customer Service at the email provided at https://greenpan.com.au/pages/customer-support . You will be required to confirm your full name and email address in order to validate your account. We are not responsible for requests or correspondence lost or delayed in the mail or over the Internet. You may also provide answers to helpful frequently answered questions in our FAQs.
• 11. No failure or delay of the Company to exercise any right or remedy under this Agreement shall be a waiver of such right or remedy. No waiver of any such right or remedy shall be effective unless made in a writing signed by the Company, and specifically referring to each such right or remedy being waived.
• 12. Third-Party Beneficiaries. There are no third-party beneficiaries of these Terms, and no provision of these Terms can be enforced or relied upon by any third party.
• 13. These Terms (a) inure to the benefit of, and are binding upon, Member and the Company and each of Member’s and the Company’s successors and assignees, except that Member may not assign any of Member’s rights or obligations under this Agreement without first obtaining the written consent of the Company, and (b) constitutes the entire agreement between Member and the Company with respect to the subject matter of the Terms, and supersedes all prior oral and written proposals, representations, understandings and agreements. Any attempt by Member to assign to a third party any right or remedy hereunder will be null and of no effect. The Company may, in its sole discretion, assign or otherwise transfer these Terms to a third party (including, but not limited to, an affiliate of the Company).
• 14. Member Representations and Warranties. Member represents and warrants to the Company that Member (1) has carefully read these Terms, (2) is agreeing to these Terms on Member’s own behalf, and (3) has sufficient capacity to enter into this Agreement. In participating in the Program, Member accepts these Terms. If Member does not accept these Terms, Member should not participate in the Program.
1. Eligibility
• This “New Member Registration Campaign” is open to all GreenPan Rewards members who are new to GreenPan Rewards on www.greenpan.com.au .
2. Promotion Period
• The Promotion Period shall commence from 11 June 2024 until further notice
3. Terms & Conditions
• New Member is defined as customer who newly creates the account on www.greenpan.com.au
• GreenPan customer who becomes the New Member under GreenPan Australia webshop is qualified to earn 50 loyalty points
• The loyalty points could be only redeemed once per customer’s account
• The loyalty points could be immediately used once redeemed
• GreenPan Australia reserves the right of final decision on the eligibility of any customer for the relevant offer(s).
• In the case of any disputes, GreenPan Australia reserves the right of final decision on all matters relating to this promotion and any relevant offer(s), which shall be binding on all the parties concerned.
1. Eligibility
• This “Birthday Offer Campaign” is open to all GreenPan Rewards members on www.greenpan.com.au .
2. Promotion Period
• The Promotion Period shall start from 1st to last day of each calendar month
3. Terms & Conditions
• GreenPan Member is defined as customer who has registered the account on www.greenpan.com.au
• GreenPan Member who shares birthday to GreenPan Australia webshop is qualified to earn 25 loyalty points in his/her next birthday day
• GreenPan Member is only allowed to earn points from Birthday Offer Campaign once a year
• GreenPan Member is only allowed to update the birthday every 365 days
• The loyalty points could be only redeemed once per customer’s account
• The loyalty points could be immediately used once redeemed
• GreenPan Australia reserves the right of final decision on the eligibility of any customer for the relevant offer(s).
• In the case of any disputes, GreenPan Australia reserves the right of final decision on all matters relating to this promotion and any relevant offer(s), which shall be binding on all the parties concerned.
1. Eligibility
• This “Join Our Mailing List Campaign” is open to all GreenPan Rewards members on www.greenpan.com.au .
2. Promotion Period
• The Promotion Period shall commence from 11 June 2024 until further notice
3. Terms & Conditions
• GreenPan Member is defined as customer who has registered the account on www.greenpan.com.au
• GreenPan member who signs up our e-newsletter through GreenPan Rewards under GreenPan Australia webshop is qualified to earn 50 loyalty points & receive 15% off welcome coupon discount code
• The email address customers sign up to email list is as same as the one customer provides during the account registration
• The welcome coupon discount code is communicated via the notification message
• The welcome coupon can be used in conjunction with other promotions or discount code
• The welcome coupon must be applied at the cart before checkout
• The welcome coupon can be only applied once per customer’s account
• The loyalty points could be only redeemed once per customer’s account
• The loyalty points could be immediately used once redeemed
• GreenPan Australia reserves the right of final decision on the eligibility of any customer for the relevant offer(s).
• In the case of any disputes, GreenPan Australia reserves the right of final decision on all matters relating to this promotion and any relevant offer(s), which shall be binding on all the parties concerned.
1. Eligibility
• This “Instagram Following Campaign” is open to all GreenPan Rewards members on www.greenpan.com.au .
2. Promotion Period
• The Promotion Period shall commence from 11 June 2024 until further notice
3. Terms & Conditions
• GreenPan Member is defined as customer who has registered the account on www.greenpan.com.au
• GreenPan member who follows Instagram Account of GreenPan ANZ through GreenPan Rewards under GreenPan Australia webshop is qualified to earn 25 loyalty points
• GreenPan Member is only allowed to earn loyalty points by following Instagram Account of GreenPan ANZ under the landing page of Greenpan Rewards
• The landing page of GreenPan Rewards refers to https://www.greenpan.com.au/pages/rewards
• The Instagram Account of GreenPan ANZ refers to @theoriginalgreenpan.anz
• The loyalty points could be only redeemed once per customer’s account
• The loyalty points could be immediately used once redeemed
• GreenPan Australia reserves the right of final decision on the eligibility of any customer for the relevant offer(s).
• In the case of any disputes, GreenPan Australia reserves the right of final decision on all matters relating to this promotion and any relevant offer(s), which shall be binding on all the parties concerned.
Vegan, by its definition, mean that the materials in the coating are not derived from animal products or tested on animals. The use of Vegan to describe a coating is potentially misleading because in general, raw materials of non-stick coatings are not derived from animal sources. To describe a coating as Vegan might imply to a consumer that other non-stick coatings are derived from animal products. Moreover, some soft drinks could also be described as Vegan. In other words, Vegan does not always imply that a product is a healthier alternative.
All substances, which are formed by reactions involving atoms or molecules to form a particular substance, are termed chemicals. This includes common table salt (NaCl) and water (H2O). Even glucose is a chemical albeit formed during photosynthesis from carbon dioxide and water with sunlight as the energy driving the reaction. All non-stick coatings are manufactured from raw materials that have undergone chemical transformation and, therefore, cannot be considered chemical-free. The question should therefore be: what kind of raw materials are used and from what sources, and are the chemicals used in deriving the raw materials persistent pollutants that that may cause harm to humans, other animals and the environment?
It’s unlikely that the non-stick properties are derived solely from natural oils such as olive oil. Such oils could only be added in small “marketing quantities”, as otherwise it is doubtful whether compliance with food contact safety laws could be proven during 3rd party global migration testing. Moreover, these oils have a relatively low smoke point, meaning that they will easily oxidize and become sticky at temperatures needed for searing. They would also likely be washed away by detergents when cleaning after use. This means that for non-stick durability, materials other than such natural oils are very likely to be used as the main non-stick components.
If the cooking surface comprises olive oil, then what holds the oil in place to prevent it from being transferred into the food during cooking and being washed away by detergents after use? After all, that’s what happens to the olive oil you pour into your pan when frying. A cooking surface comprising a natural oil is unlikely - except in the case of seasoned cast iron and seasoned carbon steel cookware where the oil is transformed by heat and oxidation, which builds up over time to form a patina.
It is unlikely that non-stick properties are derived solely from natural oils such as avocado oil. Such oils could only be added in small “marketing quantities” as otherwise it is doubtful whether compliance with food contact safety laws could be proven during 3rd party Global Migration testing. Moreover, these oils have a relatively low smoke point, meaning that they will easily become oxidized and sticky at temperatures needed for searing. They would also likely be washed away by detergents when cleaning after use. This means, that for non-stick durability, materials other than such natural oils are very likely to be used.
If the cooking surface comprises avocado oil, then what holds the oil in place to prevent it from being transferred into the food during cooking and being washed away by detergents after use? After all, that’s what happens with cooking oils that you pour into your pan when frying. A cooking surface comprising a natural oil is unlikely - except in the case of seasoned cast iron and seasoned carbon steel cookware where the oil is transformed by heat and oxidation, which builds up over time to form a patina.
It is true that since 4 July 2020 the level of PFOA in production and in end products is restricted under EU Regulations 2017/1000 to no more than 25 parts per billion ( 25 ppb). In the US, California Proposition 65 also restricts use of PFOA. To advertise “PFOA-free” as a green claim is therefore considered a deceptive marketing practice (it implies that similar competing products in the market might contain PFOA). Moreover, it hides the fact that by 2015, when PFOA was phased out under the US EPA’s voluntary stewardship program, the fluoropolymer coating manufacturers who joined the program replaced PFOA (C8) with C6 analogues that have since been termed as “regrettable replacements” because of their very similar environmental properties and toxicological profiles. Together with PTFE, the C8 and C6 processing aids belong to a family of forever chemicals (aka PFAS). Emission of these processing aids during manufacture of PTFE dispersions sets off a chain of environmental contamination through which they find their way into the food chain and into our drinking water. Although C8 is no longer used by the international PTFE dispersion manufacturers, it is still prevalent in the environment. Accordingly, PTFE non-stick which is PFOA-free is still not safe and healthy. Even without use of PFOA or other dispersion aids to help the PTFE disperse, it does not change the fact that when PTFE is overheated, it can break down to release highly toxic substances (as reports in the scientific literature show). This is why it is sometimes advised that you should ensure your kitchen is well-ventilated when cooking with PTFE non-stick.
In California under Regulation AB1200 since 1 January 2023, manufacturers are required to declare on their websites any PFAS content including PTFE in cooking surfaces and handles. From 1 January 2024 the product’s packaging will require a declaration as well. In Europe, restrictions on use of PFAS, whether it be PTFE itself or processing aids, are expected to come into force from early 2025 with a grace period of just 18 months.
Does hiding behind PFOA-free claims sound safe to you?
It is true that since 4 July 2020 the level of PFOS in production and in end products is restricted under EU Regulations 2017/1000 to no more than 25 parts per billion ( 25 ppb). In the US, California Proposition 65 also restricts use of PFOS. To advertise “PFOS-free” as a green claim is therefore considered a deceptive marketing practice (it implies that similar competing products in the market might contain PFOS). Moreover, it hides the fact that PFOS was phased out under the US EPA’s voluntary stewardship program by 2015.
Together with PTFE, processing aids such as PFOS belong to a family of forever chemicals (aka PFAS). Emission of these processing aids during manufacture of PTFE dispersions sets off a chain of environmental contamination through which they find their way into the food chain and into our drinking water. Although PFOS is no longer used by the international PTFE dispersion manufacturers, it is still prevalent in the environment. Accordingly, PTFE non-stick which is PFOS-free is still not safe and healthy. It also does not change the fact that when PTFE is overheated, it can break down to release highly toxic substances (as reports in the scientific literature show). This is why it is sometimes advised that you should ensure your kitchen is well-ventilated when cooking with PTFE non-stick.
In California since 1 January 2023, manufacturers are required under Regulation AB1200 to declare on their websites any PFAS content including PTFE in cooking surfaces and handles. From 1 January 2024 the product’s packaging will require a declaration as well. In Europe, restrictions on use of PFAS, whether it be PTFE itself or processing aids, are expected to come into force from early 2025 with a grace period of just 18 months.
Does hiding behind PFOS-free claims sound safe to you?
The Thermolon coating on your GreenPan is proven through third party testing to be safe to use in compliance with international food contact safety regulations. These regulations require that nothing shall leach from the cooking surface that would alter the food or cause it to become harmful to humans or animals. This is a very basic requirement that nothing harmful should leach out into your food. We go several steps further. Our Thermolon coatings are confirmed by accredited third party test labs not to contain any of the Substances of Very High Concern (SVHC) under EU REACH (Registration, Evaluation, Authorization and restriction of CHemicals). Moreover, when Thermolon is overheated, such as in a boil-dry accident, no toxic fumes are detected even up to 850⁰F (454⁰C) as also confirmed by third party testing.
Certain rumours have been spread on the internet concerning some toxic chemicals that are supposedly contained in Thermolon. These include silanes (such as methyltrimethoxysilane and alkoxides of silicon such as tetraethoxysilane, potassium titanate and aluminum oxide). We confirm that the Thermolon food contact surface of your GreenPan does not contain any such chemicals.
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