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Shipping

SHIPPING

We deliver product(s) to addresses only in Australia. We are unable to deliver to subject to the following restrictions:

  • overseas addresses;
  • hotels and hostels; and
  • prisons.

We apologize for any inconvenience.

Shipping Rate

Order Total

order < $100

order ≥ $100

Destination Zone

Regular Post

Estimated Delivery Time: 3 to 11 business days^

Express Post*

Estimated Delivery Time: 2 to 6 business days^

Regular Post

Estimated Delivery Time: 3 to 11 business days^

Express Post*

Estimated Delivery Time: 2 to 6 business days^

Australian Capital Territory

 $10.95 $21.07 - 194.32 FREE  $11.12 - 184.37

New South Wales

$12.48 - 260.5 $2.53 - 250.55

Northern Territory

$26.19 - 306.96 $16.24 - 297.01

Queensland

$17.37 - 311.36 $7.42 - 301.41

South Australia

$15.06 - 306.96 $5.11 - 297.01

Tasmania

$14.81 - 99.65 $4.86 - 89.7

Victoria

$10.48 - 30.54 $0.53 - 20.59

Western Australia

$20.81 - 412.56 $10.86 - 402.61

*Express Post shipping costs vary depending on package measurements, weight & location. You may add the item(s) to the shopping cart and go to the checkout page to check the actual shipping cost.
^Delivery Time may take longer during the coronavirus (COVID-19) and it depends on origin and destination. 
^Please allow 1-2 business days for your order to be processed. Estimated Delivery Time above does not include processing time.

What should i do if my item has defects or is damaged upon arrival?
Consumers may take pictures of the defect and email us at customercare@greenpan.com.au within 5 days after receiving. We guarantee our product(s) to be free of manufacturing defects and will accept any defective item for refund or exchange.

We love hearing from you
Before contacting us, please have your order number ready. When sending us an email, please include your order number, name and contact details. Your order number can be found in your order confirmation email, order history by logging into your account and on the receipt that arrived with your products.