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Privacy Policy

Privacy Policy

Latest update: 19/06/2024

Your privacy is important to The Cookware Company.

We collect and use your personal data only in accordance with the applicable data protection regulations and this privacy policy. This privacy notice provides more information about the personal data that we process, why we process it, how we obtain the data, how long we retain the data and with whom we share it. It also provides more information on how you can exercise your rights.

  1. Identity and contact details
  2. The term The Cookware Company means all companies directly or indirectly affiliated with THE COOKWARE COMPANY AUSTRALIA PTY LIMITED ABN 11 639 575 054 of Level 21, 55 Collins Street, Melbourne VIC 3000. The Cookware Company holds its own brands as well as brand licenses. Our owns brands include: Blue Diamond, BK, Chop & Grill, Gero, Greenchef, Greenlife, Greenpan, Keltum, Kochstar, Lumenflon, Moods, Merten & Storck, Royal van Kempen & Begeer and Vita Verde. Our licensed brands include: AEG, Bialetti, Mauviel, Electrolux, KitchenAid and Smeg. If you have questions regarding the processing of your personal data, you can contact us at any time via e-mail (privacy@cookware-co.com) or by letter to the address mentioned above (Attn. Privacy).

  3. Purposes
  4. We will process your personal data received directly from you to handle your participation in the campaign. We will also process your personal data to notify you and deliver the prize to you.

  5. Legal basis
  6. We collect and use your personal data because you have given us permission to do so when participation in the campaign.

  7. Categories of personal data
  8. When entering the campaign, we process your personal identification data (name, e-mail address, address and telephone number). This personal data allows us to identify participants and award the prize.

  9. Recipients of personal data
  10. If necessary to achieve the purposes listed, we may disclose your personal data to third parties, including: IT partners, brand partners and software providers. Due to legal requirements, The Cookware Company may also share your personal data with third parties, including law firms, accountants and auditors, banks and insurance companies, government departments, bailiffs, court and police services.

    Other companies may also have access to your data in the context of a merger or acquisition.

  11. Transfer of personal data
  12. We will not transfer your personal data outside Australia without ensuring that your data is granted an equivalent level of protection.

  13. Retention period
  14. For our administration of the campaign, we will retain your personal data for a period of up to 1 year after the end of the campaign.

  15. Your Rights
  16. You can contact us at any time to exercise the following rights:

    • a request for access to or rectification of your personal data.
    • a request for erasure of your personal data.
    • a request to restrict the processing of your personal data.
    • a request to object to the processing of your personal data.
    • a request to transmit your data to another service provider; or
    • a complaint if you believe that we are not acting in accordance with the applicable data protection regulations. You can also submit a complaint to the supervisory authority.

You can exercise the above rights by contacting us by e-mail (privacy@cookware-co.com) or by letter to the address mentioned under section 1. We respect all rights relating to your personal data to which you are entitled under applicable law.

Please inform us if there is any change to your personal data.

  1. Automated decision-making
  2. We do not engage in automated decision-making.

  3. Security
  4. We have implemented appropriate technical and organizational measures to ensure the confidentiality of your personal data and to protect your data from accidental and unlawful destruction, loss, alteration, unauthorized disclosure and access.

    We have made the necessary contractual arrangements with third parties with whom we work.

  5. Updates
  6. This privacy policy may be amended from time to time within the limits of the applicable law. Via our website you will always have access to the most recent version. In that case, we will change the "last update" date at the top of the statement. In case of significant changes, we will notify you by posting a notice with respect to the changes before they take effect or send you a notification via e-mail.