Privacy Policy

Latest Update: 10.09.2025

Your privacy is important to The Cookware Company. We collect and use your personal data only in accordance with the applicable data protection regulations, including the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and this privacy policy. This privacy notice provides information about the personal data we process, why we process it, how we obtain the data, how long we retain the data, and with whom we share it. It also outlines how you can exercise your rights under the Privacy Act.

1. Identity and Contact Details

The term The Cookware Company refers to all companies directly or indirectly affiliated with The Cookware Company Australia Pty Ltd. located at Level 21, 55 Collins Street, Melbourne Victoria 3000, Australia.

The Cookware Company holds its own brands as well as brand licenses. Our owned brands include: Blue Diamond, BK, Chop & Grill, Gero, Greenchef, Greenlife, Greenpan, Keltum, Kochstar, Lumenflon, Moods, Merten & Storck, Royal van Kempen & Begeer, and Vita Verde. Our licensed brands include: AEG, Bialetti, Mauviel, Electrolux, KitchenAid, and Smeg.

If you have any questions regarding the processing of your personal data, you can contact us at any time via email (privacy@cookware-co.com) or by letter to the address mentioned above (Attn: Privacy).

2. Purposes

We will process your personal data received directly from you to handle your participation in the competition. In case you are one of the winners, we will also process your personal data to notify you and deliver the prize to you.

3. Legal Basis for Processing

We collect and use your personal data because you have given us your consent when participating in the competition. This consent is freely given, informed, and unambiguous. You can withdraw your consent at any time by contacting us, but this will not affect the lawfulness of processing based on consent before withdrawal.

4. Categories of Personal Data

When submitting the return, we process the following personal identification data:

• Name
• Email address
• Address
• Telephone number

This personal data allows us to identify participants, select winners, and award the prize.

5. Recipients of Personal Data

Only if necessary to achieve the purposes listed, we may disclose your personal data to third parties. In addition, The Cookware Company may share your personal data with third parties due to legal requirements, such as:

• Law firms
• Accountants and auditors
• Banks and insurance companies
• Government departments, bailiffs, court and police services

Other companies may also have access to your data in the context of a merger or acquisition.

6. Transfer of Personal Data

We will not transfer your personal data outside Australia or the European Economic Area (EEA) without ensuring that your data is granted an equivalent level of protection, as required by Australian Privacy Laws. Where data is transferred internationally, we will take reasonable steps to protect your privacy.

7. Retention Period

For the administration of the return, we will retain your personal data for up to 3 months after the end of the campaign or, for up to 1 year after the end of the competition.

8. Your Rights

Under Australian law, you have the following rights in relation to your personal data:

• A right to access or correct your personal data
• A right to request the deletion of your personal data
• A right to restrict the processing of your personal data
• A right to object to the processing of your personal data
• A right to request the transfer of your personal data to another provider
• A right to lodge a complaint if you believe we are not complying with applicable privacy laws, including submitting a complaint to the Office of the Australian Information Commissioner (OAIC)

You can exercise the above rights by contacting us via email (privacy@cookware-co.com) or by letter to the address mentioned under Section 1. We respect all rights relating to your personal data to which you are entitled under applicable law. Please inform us if there are any changes to your personal data.

9. Automated Decision-Making

We do not engage in automated decision-making that significantly affects you.

10. Security

We have implemented appropriate technical and organizational measures to ensure the confidentiality of your personal data and to protect your data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, and access. We have made the necessary contractual arrangements with third parties with whom we work to ensure they comply with Australian privacy laws.

11. Updates

This privacy policy may be amended from time to time in accordance with applicable laws. You will always have access to the most recent version via our website. In case of significant changes, we will notify you by posting a notice regarding the changes before they take effect or sending you a notification via email.